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Auto Claims Adjuster
汽车·汽车服务
Handle auto insurance claims, including on-site investigation, damage assessment, communication with parties, and settlement calculation.
Daily work
- 01Receive and review insurance claims, verify accident authenticity
- 02Visit accident scenes or repair shops to assess vehicle damage
- 03Communicate and negotiate with vehicle owners, insurers, and repair shops
- 04Calculate compensation amounts based on policy terms and develop settlement plans
- 05Organize claim files, update case progress, and report results
- 06Assist clients in completing claims procedures and answer related inquiries
Ability requirements
Hard skills
- Knowledge of vehicle structure and repair basics
- Proficient in insurance policy terms and claims processes
- Proficient in office software and claims systems
- Understanding of traffic safety regulations
- Basic vehicle damage assessment skills
Soft skills
- Excellent communication and coordination skills
- Detail-oriented, patient, and responsible
- Strong stress resistance and emotional management
- Objective and fair analytical judgment
- Customer service orientation
Best suited for
Ideal for individuals with strong communication, patience, stress tolerance, and service mindset, who prefer stable work and want to build a career in insurance.
Less suited for
Not suitable for those who are impatient, dislike interpersonal interaction, hate repetitive paperwork, or seek high freedom and creativity.
Salary (monthly)
Pre-tax estimate, tier-1 cities with social insurance · reference only
Profile
MBTI Fit
Resume examples for this role
Disclaimer: Salary figures on this page are estimated pre-tax monthly pay for positions with social-insurance contributions in China's tier-1 cities; other cities are converted using regional coefficients. Dimension scores and MBTI fit are editorial estimates, provided for reference only, and do not constitute any promise or advice.