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Outbound Travel Operator
酒店、旅游·旅游服务
Outbound travel operators are the logistical core of the tourism industry, liaising with suppliers, booking flights and hotels, and arranging itineraries to ensure smooth travel for clients.
Daily work
- 01Search and book international flights and hotels based on client needs
- 02Coordinate with airlines, local operators and other suppliers for best resources
- 03Prepare and verify outbound itineraries, visa documents and other paperwork
- 04Handle emergencies before and during trips, such as flight changes
- 05Maintain client relationships, collect feedback and improve service processes
- 06Organize billing and reconcile accounts with finance and suppliers
Ability requirements
Hard skills
- Proficient in international airline booking systems (e.g. Amadeus, Sabre)
- Knowledge of outbound travel regulations (visa, customs, insurance)
- Fluent English in listening, speaking, reading and writing; additional languages a plus
- Skilled in Microsoft Office and travel ERP systems
Soft skills
- Excellent communication and coordination skills
- Detail-oriented and patient
- Strong stress resistance and adaptability
- Strong customer service mindset
- Team spirit
Best suited for
Ideal for organized individuals who enjoy communicating, can handle peak season pressure, are passionate about travel, and are detail-oriented with a knack for solving unexpected problems.
Less suited for
Not suitable for careless people, those who dislike repetitive tasks, have low stress tolerance, or are unwilling to handle customer complaints.
Salary (monthly)
Pre-tax estimate, tier-1 cities with social insurance · reference only
Profile
MBTI Fit
Resume examples for this role
Disclaimer: Salary figures on this page are estimated pre-tax monthly pay for positions with social-insurance contributions in China's tier-1 cities; other cities are converted using regional coefficients. Dimension scores and MBTI fit are editorial estimates, provided for reference only, and do not constitute any promise or advice.