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Product Operations
运营、客服·业务运营
Product operations drives user growth, engagement, and retention post-launch, using data and feedback to iterate the product while bridging product, marketing, and users.
Daily work
- 01Collect and analyze user behavior data, produce operation reports
- 02Plan and execute user growth campaigns, track performance
- 03Handle user feedback and complaints, coordinate product improvements
- 04Monitor competitor activities, propose product optimization suggestions
Ability requirements
Hard skills
- Data analysis and A/B testing
- User research and requirement analysis
- Product feature prototyping
- Project management and process optimization
- Content operations and community management
Soft skills
- Cross-functional communication and coordination
- Logical thinking and problem-solving
- Innovative mindset and rapid learning
- Stress tolerance and multitasking
- User empathy
Best suited for
Ideal for those who excel at communication, are data-sensitive, and love improving user experience through details.
Less suited for
Not suitable for those who dislike social interaction, avoid data analysis, or lack patience for frequent feedback.
Salary (monthly)
Pre-tax estimate, tier-1 cities with social insurance · reference only
Profile
MBTI Fit
Resume examples for this role
Disclaimer: Salary figures on this page are estimated pre-tax monthly pay for positions with social-insurance contributions in China's tier-1 cities; other cities are converted using regional coefficients. Dimension scores and MBTI fit are editorial estimates, provided for reference only, and do not constitute any promise or advice.